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  6. How Do I...

  1. Home

  2. Services

    1. Bids
    2. Bulk Trash Pick-Up
    3. Code Administration
    4. E-Services
      1. Report a Pothole
      2. Street Light Outage
      3. Street Sign Repair
      4. Street Tree Maintenance
      5. Traffic Light Repair
      6. Property Violations
      7. Report a Concern to Police
    5. Fire
    6. Parking
      1. Location and Map
      2. Permits and Passes
      3. Parking Rates
      4. Pay a Ticket
    7. Parks & Recreation
      1. Park List
      2. Rent a Pavilion or Facility
      3. Rules and Regulations
      4. Tobacco Free Parks
      5. Dog Policy
      6. Recreation Programs
      7. Recreation Facilities
    8. Permitting & Inspections
      1. Track Permits & Inspections
    9. Planning & Zoning
      1. Zoning Map
    10. Public Information
    11. Utility Billing
      1. Online Forms and Applications
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  3. Government

    1. Mayor & City Council
      1. Meet the Mayor
      2. Meet the City Council
      3. Meeting Schedule
      4. Agenda
      5. Minutes
      6. State of the City
    2. Boards & Commissions
      1. Board of Code Appeals
      2. Board of Traffic & Parking
      3. Board of Zoning Appeals
      4. City Ethics Commission
      5. Historic District Commission
      6. Hagerstown Housing Authority Board
      7. Planning Commission
      8. Hagerstown Loan Review Authority
    3. City Code
    4. Elections
    5. Departments
      1. Administration
        1. City Administrator
          1. Weekly Status & Information Reports
        2. City Clerk
          1. Birth & Death Certificates
          2. Boards & Commissions
          3. City Code
          4. Election
          5. Licenses
          6. Ordinances & Resolutions
      2. Code Administration and Permitting
        1. Core Values, Vision & Mission Statement
        2. Customer Service Survey
        3. Codes / Ordinances
        4. Permits
          1. Building Permits
            1. Next Day Building Permits
            2. Additional Approvals
            3. Residential Energy Efficiency Certificate
          2. Sign Permits
          3. Electrical Permits
          4. Mechanical Permits
          5. Plumbing Permits
          6. Permit Fees
          7. Curb, Sidewalk / Driveway Entrance Permits
          8. Street Closure / Detour Permits
          9. Code Administration Homepage
        5. Permit Fee Calculator
        6. Plan Review
        7. Licensing
          1. Rental Licensing
          2. Trade Licensing / Registration
          3. Vacant Structure Licensing
          4. Hagerstown Licensed Contractors
          5. Unattended Donation Bins
        8. Applications
          1. License Applications
          2. Building Permit Applications
          3. Trade Permit Applications
          4. Engineering Permit Applications
          5. Code Administration Home Page
        9. Inspections
          1. Permit Inspections
          2. Permit Inspection Request
          3. Rental Licensing Inspections
            1. Rental Interior Inspection Detailed Checklist
          4. Vacant Licensing Inspections
          5. Community Enhancement Inspections
          6. Inspections Homepage
        10. Brochures
        11. Sidewalk Snow Removal
        12. Online Services / Report a Concern
        13. Public Information Request
        14. Code Administration
        15. The Hub-Bub Podcast
      3. Communications
        1. Media Inquiries & Public Information
        2. Stay Connected!
      4. Community and Economic Development
        1. Doing Business
          1. Available Properties (Commercial)
          2. Incentives for Businesses
            1. Arts & Entertainment District
            2. Enterprise Zone
            3. Facade Grant Program
            4. HUBZone Program
            5. Invest Hagerstown Grant Programs
            6. Opportunity Zone
            7. Partners In Economic Progress Program
            8. Revolving Loan Fund Program
            9. Spring Sprout Grants
          3. Investor/Site Consultant Toolkit
            1. The Community's City Center Plan
              1. About the Plan
              2. Maps & Documents
            2. Urban Improvement Project
          4. Gigabit City
          5. Resources for Entrepreneurs
          6. Grand Opening / Anniversary Celebrations
          7. Vendor Applications
        2. Live Here
          1. City Life At a Glance
          2. Incentives for Homeowners
          3. Homeownership Program
          4. Downtown Events
          5. GigaHubCity
          6. Artist Lofts
            1. Application Form
            2. Floor plans
          7. Available Properties
        3. Having Fun
          1. City Life at a Glance
          2. Dine Downtown
          3. Arts & Entertainment District
          4. Historic City Farmer's Market
            1. History
            2. Meet The Vendors
            3. Vendor Application
          5. Imagine Hagerstown Festival
          6. Downtown Events
          7. Hagerstown Cultural Trail
          8. Engine Room Art Space
        4. Getting Involved
          1. Neighborhoods 1st
            1. Neighborhoods 1st Groups
          2. Main Street Hagerstown
          3. Hagerstown Youth Advisory Council
          4. Adopt-a-Block
            1. Adoptable Blocks Map
          5. Keep America Beautiful
          6. Vendor Applications
          7. Volunteer Hagerstown
        5. Funding
          1. Incentives for Businesses
          2. Incentives for Homeowners
          3. Community Development Block Grant
      5. Engineering
        1. Curbs & Sidewalks
          1. ADA Transition Plan
        2. Drainage & Stormwater Management
          1. Floodplains
          2. NPDES Program
          3. Stormwater Management Program
          4. Homeowner Participation
          5. Hamilton Run Action Plan
          6. Report an Illicit Discharge
        3. Design & Construction
          1. Construction Standards
            1. Transportation Details
            2. Storm Drain
            3. Miscellaneous
            4. Traffic Signals
          2. Street Trees
        4. Mapping & Surveying
        5. Streets & Traffic
          1. Bicycling
          2. Board of Traffic & Parking
          3. Handicap Parking
          4. Pavement Preservation
          5. Traffic Calming
          6. Traffic Data
      6. Finance
        1. Accounting
        2. Annual Reports
        3. Budgeting
        4. Fiscal Policies
        5. Purchasing
      7. Fire
        1. About HFD
        2. Request a Service
        3. Prevention & Education
          1. Juvenile Fire Setters Program
          2. Fire Prevention Tips
          3. Kids Page
          4. Bystander CPR & Public Access AED
          5. Driving Safety
          6. Outdoor Burning
          7. Grill Use
          8. Firework Safety
        4. Fire Marshal's Office
          1. K-9 Calvin
          2. Press Releases
          3. Permits
          4. Fire Codes
          5. Outdoor Burning
          6. Grill Use
          7. Firework Safety
          8. Knox Box
          9. Tips & Complaints
        5. Join Us
        6. Be in the Know
        7. How do I.....?
      8. Human Resources
        1. Staff Directory
        2. Job Opportunities
        3. Hiring Practices
        4. Employee ESS Login
        5. Employee Benefits
          1. Employee Self Service
          2. Health Benefits
            1. Level Plan
            2. Select Plan
            3. Plus Plan
            4. Benefit Links
          3. Dental Benefits
            1. Level Plan
            2. Preferred Plan
          4. Vision Benefits
          5. Maryland State Retirement
          6. Police and Fire Retirement
          7. Empower Deferred Compensation Plan
          8. Flexible Spending
          9. Benefit Resources
          10. Wellness & Other Benefits
            1. Wellness Programs
            2. Employee Assistance Program
            3. Work-Life Balance
            4. Life Insurance
            5. Long Term Disability Insurance
          11. Employee Newsletter
          12. Required Notices & Forms
            1. Personnel Policies
            2. Collective Bargaining
            3. Compliance Notices
            4. Benefits Guide
      9. Parks & Recreation
        1. Community Yard Sale
        2. Parks
          1. Park Rules & Regulations
          2. Parks
          3. Park Facility Rentals
            1. Facility Use Application
            2. Hold Harmless Agreement
            3. Tent Policy
          4. Park Improvement Projects
          5. Memorial Tree and Bench Program
          6. Dog Policy / Dog Park
          7. Tobacco Free Parks
          8. Emerald Ash Borer
        3. Recreation Programs
          1. Parks Fitness Challenge
            1. Challenges
              1. Bloom Park
              2. City Park
                1. Trail Challenges
              3. Cultural Trail
              4. Fairgrounds Park
              5. Funkhouser Park
              6. Greenawalt Park
              7. Hellane Park
              8. Kiwanis Park
              9. Memorial Park
              10. Mills Park
              11. Oswald Park
              12. Pangborn Park
              13. City
          2. 2019 Hub City 100 Miler
          3. Bicycling
          4. Certification Courses
          5. Indoor Programs and Fitness
            1. Yoga
            2. Flying Fitness
          6. Outdoor Programs
            1. Birdwatching
            2. Geocaching
            3. Camps
          7. Walking & Hiking
        4. Special Events
          1. Dog Costume Parade
          2. Community Yard Sale
          3. City Park Fall Fest
          4. Harvest Hoedown
          5. City Park Lighting
        5. Partner With Us
        6. Fit Room
        7. The Greens at Hamilton Run
        8. Historic Sites & Museums
          1. Jonathan Hager House
          2. City Park Train Hub
          3. Saylor House at Kiwanis Park
          4. Washington County Museum of Fine Arts
        9. Potterfield Pool
        10. Partner Organizations
          1. Ice & Sports Complex
          2. Municipal Stadium
        11. Recreation Facilities
        12. Community Garden
          1. Application
          2. Plot Fee Assistance
          3. By-Laws
          4. Garden Map
          5. Garden Rules
          6. History
          7. Contact
          8. Association Minutes
        13. Fox 5 Zip Trip - August 2019
      10. Parking
      11. Planning & Zoning
        1. visionHagerstown 2035 - Comprehensive Plan Update
          1. 2019 Comprehensive Rezoning
        2. LMC Amendments
        3. Application Forms
        4. Development Review
          1. Site Plans
          2. Subdivisions
          3. Forest Conservation
          4. Sewer Capacity Program
        5. Fences
        6. Zoning
          1. Zoning Certificate
          2. Zoning Verification Requests
          3. Rezoning
          4. Board of Zoning Appeals
        7. Historic Preservation
          1. Historic Districts
            1. Downtown District
            2. Oak Hill District
            3. Potomac-Broadway District
            4. South Prospect Street District
          2. Historic District Guidelines
          3. Repair of Historic Windows
          4. Historic District Commission
          5. Effects of Designation
        8. Land Management Code
        9. Annexation
        10. Special Projects & Studies
          1. Bicycle Planning
          2. Vacant & Underutilized Land
          3. Shopping Center Occupancy Study
          4. Jonathan Street Heritage Preservation Project
          5. Civil War Walking Tour
          6. Hagerstown Salutes its Veterans
          7. Central Chemical
          8. Highlight Hagerstown Awards
        11. Planning Commission
      12. Police
        1. Report-A-Concern
        2. Contact Us
        3. About HPD
          1. Administration
          2. Accreditation
          3. Crime Analyst
          4. Criminal Investigation Division
          5. Internal Affairs
          6. I.T. Department
          7. Narcotics Task Force
          8. Patrol Division
          9. Records
          10. Research & Grants
          11. Special Operations
            1. Special Response Team
            2. Crisis Negotiators
          12. Support Services
          13. LGBTQ Liaison
        4. Speed Cameras
        5. Careers
          1. Police Officer
            1. Qualifications
            2. Job Description
            3. Salary & Benefits
            4. Hiring Process
            5. Recruiting information
            6. Testing
            7. Police Officer - Lateral / Certified
            8. Police Officer - Entry Level
            9. Physical Qualification Test (pdf)
            10. Join Our Team
          2. Police Cadet
            1. Qualifications
            2. Job Description
            3. Salary & Benefits
            4. Police Cadet Information Request
        6. Red Light Cameras
        7. Crime Statistics
        8. Hagerstown's Most Wanted
        9. Online Police Report
        10. Security Camera Registration
        11. Press Releases & News
        12. Programs & Services
          1. Auxiliary Police
          2. Crime-Free Housing & Qualifying Calls
          3. Crime Free Multi-Housing (Voluntary Program)
          4. Citizen's Police Academy
          5. Crime Prevention
          6. Fingerprinting
          7. Medication Drop-Off
          8. Neighborhood Policing
          9. Victim Witness Unit
        13. Landlord & Crime Free Training
        14. Tips
        15. Western Maryland Regional Crime Lab
          1. Western Maryland Regional Crime Laboratory
          2. General Forensic Information
          3. History
          4. Laboratory Services
          5. Accreditation and Certification
          6. SOPs
          7. Publications
          8. Internship and Employment
          9. Contact Us
        16. Terrorism Awareness
        17. Policies & Procedures
        18. Personnel Commendations & Complaints
      13. Public Works
        1. Parking Division
          1. Citations & Fees
          2. Parking Locations & Map
          3. Parking Meters
          4. Parking Programs & Rates
          5. Parking Management Plan
          6. Payments
          7. Permits
          8. EV Stations
        2. Street Division
          1. Bulk Trash Collection
          2. Street Maintenance
          3. Street Cleaning
          4. Street Tree Care
        3. Traffic Control Division
          1. Street Signs & Street Lines
          2. Traffic Signals
      14. Technology & Support Services
        1. Support Services
          1. Utility Billing Questions
          2. Pay Utility Bill Online
          3. Online Forms
        2. Information Technology
          1. Hagerstown: Gigabit City
          2. Broadband Impact Full Report
          3. Broadband Impact Executive Summary
          4. Broadband Needs Assessment
          5. Hagerstown Franchise Agreement
          6. RFI I1580.15 for Broadband Services
          7. City Center Map
      15. Trash & Recycling
        1. Bulk Trash
        2. Residential Trash
          1. Collection Schedules & Zones
          2. Disposal of Prohibited Items
        3. Recycling
        4. Yard Waste
      16. Utilities
        1. Electric Division
          1. Director's Message
          2. Residential Service Application
          3. Commercial Service Application
          4. Customer Rights & Responsibilities
          5. Employees
          6. Energy Savings
          7. Our System
          8. Purchase Power
          9. Report a Streetlight Outage
          10. Safety
          11. Street Lighting
          12. Tree Trimming/Vegetation Mgmnt.
          13. Electrical Service Manual
          14. Streetlighting Manual
          15. Tariffs
          16. HLD Electrical Load Sheet
        2. Water Division
          1. Director's Message
          2. Consumer Confidence Reports
          3. Disinfection with Chloramines
          4. Distribution
          5. Production
          6. Rates & Fees
          7. Water Savings
        3. Wastewater Division
          1. Director's Message
          2. Cured-In-Place Pipeline Rehabilitation
          3. Grinder Pump Policy
          4. Sewage Blockage Policy
          5. Our System
          6. Projects
          7. Smoke Testing
        4. Utilities Engineering
        5. Laboratories
        6. Utility Billing
          1. Water/Sewer Adjustment Form (pdf)
          2. Scams & Fraud
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  4. Community

    1. About Hagerstown
      1. Demographics
      2. History
      3. Maps
    2. Character Counts!
    3. Support Downtown
      1. Dine Downtown
      2. Historic City Farmer's Market
      3. Open For Business
    4. Resident x311
      1. Utility Billing and Account Information
      2. Parks & Recreation
      3. Trash & Recycling
      4. Permits
      5. Smoke Detector Testing
      6. Street Sweeping
      7. Bulk Trash Pick-Up
    5. Online Reporting
      1. Report a Pothole
      2. Street Light Outage
      3. Street Sign Repair
      4. Street Tree Maintenance
      5. Traffic Light Repair
      6. Property Violations
      7. Report a Concern to Police
    6. Citizen Participation
    7. Arts & Entertainment
      1. Hagerstown Cultural Trail
      2. Engine Room Art Space
    8. Gigabit City
    9. Move to Hagerstown
      1. We Love City Life!
      2. Financial Incentives
      3. Find a Home
    10. Job Openings
    11. Live Hagerstown
      1. City Center
      2. City Life at a Glance
      3. Financial Incentives
      4. Buy or Rent
    12. Neighborhoods 1st
      1. Neighborhoods 1st Groups
    13. Community Involvement
      1. Adopt-A-Block
      2. Board & Commissions
      3. Hagerstown Youth Advisory Council
      4. Main Street Hagerstown
      5. Volunteer
    14. City Parks
    15. Recreation Programs
    16. City Events
    17. Visitors
      1. Civil War Walking Tour
    18. Volunteer
    19. Sister Cities
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  5. Business

    1. Economic Development | Doing Business
      1. Available Properties (Commercial)
      2. Incentives for Businesses
        1. Arts & Entertainment District
        2. Enterprise Zone
        3. Facade Grant Program
        4. HUBZone Program
        5. Invest Hagerstown Grant Programs
        6. Opportunity Zone
        7. Partners In Economic Progress Program
        8. Revolving Loan Fund Program
        9. Spring Sprout Grants
      3. Investor/Site Consultant Toolkit
      4. Gigabit City
      5. Resources for Entrepreneurs
      6. Grand Opening/Anniversary Celebrations
      7. Vendor Applications
      8. Sign Up for DCED E-News
      9. Contact Staff
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  6. How Do I...

    1. Apply for a Business License
    2. Apply for a Job
    3. Contact Department Staff
    4. Contact Mayor & Council
    5. File a Police Report Online
    6. Find Cable Franchise Agreement
    7. Learn more about the Gigabit City
    8. Pay a Parking Ticket
    9. Pay Taxes
    10. Read City News
    11. Register to Vote
    12. Report A Concern
    13. Report a Problem
    14. Request Public Information
    15. Reserve an on-street handicap parking space
    16. Run for Mayor or Councilmember
    17. Sign up for Bulk Trash Collection
    18. View City Events
    19. View City Maps
    20. Volunteer
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  7. Feature Links

    1. About Us
    2. Bids/RFPs
    3. Community's City Center Plan
    4. Council Agendas
    5. Council Minutes
    6. Jobs
    7. Parks and Recreation
    8. Parks Facilities Reservations
    9. Recreation Activities Registration
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