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  1. Home

  2. Services

    1. Bids
    2. Bulk Trash Pick-Up
    3. Code Administration
    4. E-Services
      1. Report a Pothole
      2. Street Light Outage
      3. Street Sign Repair
      4. Street Tree Maintenance
      5. Traffic Light Repair
      6. Property Violations
      7. Report a Concern to Police
    5. Fire
    6. Parking
      1. Location and Map
      2. Permits and Passes
      3. Parking Rates
      4. Pay a Ticket
    7. Parks & Recreation
      1. Park List
      2. Rent a Pavilion or Facility
      3. Rules and Regulations
      4. Tobacco Free Parks
      5. Dog Policy
      6. Recreation Programs
      7. Recreation Facilities
    8. Permitting & Inspections
      1. Track Permits & Inspections
    9. Planning & Zoning
    10. Public Information
    11. Utility Billing
      1. Online Forms and Applications
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  3. Government

    1. Mayor & City Council
      1. Meet the Mayor
      2. Meet the City Council
      3. Meeting Schedule
      4. Agenda
      5. Minutes
      6. Strategic Plan
      7. State of the City
    2. Boards & Commissions
      1. Board of Code Appeals
      2. Board of Traffic & Parking
      3. Board of Zoning Appeals
      4. City Ethics Commission
      5. Historic District Commission
      6. Hagerstown Housing Authority Board
      7. Planning Commission
      8. Hagerstown Loan Review Authority
    3. City Code
    4. Elections
    5. Departments
      1. Administration
        1. City Administrator
          1. Weekly Status & Information Reports
        2. City Clerk
          1. Birth & Death Certificates
          2. Boards & Commissions
          3. City Code
          4. Election
          5. Licenses/Permits
          6. Ordinances & Resolutions
      2. Code Administration and Permitting
        1. Core Values, Vision & Mission Statement
        2. Civil Emergency Operations
        3. Rental Licensing Webinars
        4. Customer Service Survey
        5. Codes / Ordinances
        6. Permits
          1. Building Permits
            1. Next Day Building Permits
            2. Additional Approvals
            3. Residential Energy Efficiency Certificate
          2. Sign Permits
          3. Electrical Permits
          4. Mechanical Permits
          5. Plumbing Permits
          6. Permit Fees
          7. Curb, Sidewalk / Driveway Entrance Permits
          8. Street Closure / Detour Permits
          9. Code Administration Homepage
        7. Permit Fee Calculator
        8. Plan Review
        9. Licensing
          1. Rental Licensing
          2. Trade Licensing / Registration
          3. Vacant Structure Licensing
          4. Hagerstown Licensed Contractors
          5. Unattended Donation Bins
        10. Applications
          1. License/Registration Applications
          2. Building Permit Applications
          3. Trade Permit Applications
          4. Engineering Permit Applications
          5. Code Administration Home Page
        11. Inspections
          1. Permit Inspections
          2. Permit Inspection Request
          3. Virtual Permit Inspections
          4. Rental Licensing Inspections
            1. Rental Exterior Inspection Detailed Checklist
            2. Rental Interior Inspection Detailed Checklist
          5. Vacant Licensing Inspections
          6. Community Enhancement Inspections
          7. Inspections Homepage
        12. Brochures
        13. Sidewalk Snow Removal
        14. Online Services / Report a Concern
        15. Public Information Request
        16. Code Administration
        17. The Hub-Bub Podcast
        18. Temporary Outdoor Dining
        19. Newsletter
      3. Communications
        1. Media Inquiries & Public Information
        2. Stay Connected!
        3. Community Survey
        4. Hub City Now Antietam Broadband 25
      4. Community and Economic Development
        1. Doing Business
          1. Available Properties (Commercial)
            1. Alms House
            2. Central Parking Lot
          2. Incentives for Businesses
            1. City Center and City-Wide Redevelopment Grant
            2. Rental Property Rehabilitation Grant
            3. Commercial Sign & Facade Grant
            4. Fire Suppression System Grant
            5. Hagerstown Homeownership Initiative
            6. Spring Sprout Grants
            7. Enterprise Zone
            8. Partners In Economic Progress Program
            9. Arts & Entertainment Tax Incentives
            10. HUBZone Program
            11. Opportunity Zone
            12. Revolving Loan Fund Program
            13. Microenterprise Grant Program
            14. Holiday Cheer Grant
          3. Current Projects
          4. Investor/Site Consultant Toolkit
            1. The Community's City Center Plan
              1. About the Plan
              2. Maps & Documents
          5. Gigabit City
          6. Resources for Entrepreneurs
          7. Grand Opening / Anniversary Celebrations
          8. Curbside Pick-Up Program
          9. Vendor Applications
          10. COVID-19: Business Resources
            1. Funding Resources for Businesses
            2. Business Resources
          11. Contact Us
        2. Live Here
          1. City Life At a Glance
          2. Incentives for Homeowners
          3. Homeownership Program
          4. GigaHubCity
          5. Available Properties
        3. Having Fun
          1. City Life at a Glance
          2. Dine Downtown
          3. Curbside Pick-Up Program
          4. Downtown Events
          5. Hagerstown Cultural Trail
        4. Getting Involved
          1. Adopt-a-Block
            1. Adoptable Blocks Map
          2. Hagerstown Youth Council
            1. Youth Council Application
          3. Neighborhoods 1st
            1. Neighborhoods 1st Groups
          4. Vendor Applications
        5. Funding
          1. Incentives for Businesses
          2. Incentives for Homeowners
          3. Community Development Block Grant Program
          4. Sponsorships
      5. Community Engagement
        1. Main Street Hagerstown
        2. Arts & Entertainment District
          1. 2022 A&E District Resdesignation
        3. Imagine Hagerstown Festival
        4. Historic City Farmer's Market
          1. History
          2. Meet The Vendors
          3. Vendor Application
        5. Downtown Events
        6. University Plaza
      6. Customer Service
        1. Utility Billing Questions
        2. Pay Utility Bill Online
        3. Online Forms
        4. Payment Plan
        5. Online Payment Portal
        6. How to Use Invoice Cloud
      7. Engineering
        1. Curbs & Sidewalks
          1. ADA Transition Plan
        2. Drainage & Stormwater Management
          1. Floodplains
          2. NPDES Program
          3. Stormwater Management Program
          4. Homeowner Participation
          5. Hamilton Run Action Plan
          6. Report an Illicit Discharge
        3. Design & Construction
          1. Construction Standards
            1. Transportation Details
            2. Storm Drain
            3. Miscellaneous
            4. Traffic Signals
          2. Street Trees
        4. Mapping & Surveying
        5. Streets & Traffic
          1. Bicycling
          2. Board of Traffic & Parking
          3. Handicap Parking
          4. Pavement Preservation
          5. Traffic Calming
          6. Traffic Data
      8. Finance
        1. Accounting
        2. Annual Reports
        3. Budgeting
        4. Fiscal Policies
        5. Purchasing
      9. Fire
        1. About HFD
        2. Five Year Strategic Plan
        3. Request a Service
        4. Prevention & Education
          1. Juvenile Fire Setters Program
          2. Fire Prevention Tips
          3. Kids Page
          4. Bystander CPR & Public Access AED
          5. Driving Safety
          6. Outdoor Burning
          7. Grill Use
          8. Firework Safety
        5. Fire Marshal's Office
          1. K-9 Calvin
          2. Press Releases
          3. Permits
          4. Fire Codes
          5. Outdoor Burning
          6. Grill Use
          7. Firework Safety
          8. Knox Box
          9. Tips & Complaints
        6. Fire Prevention Tips
          1. Fire Prevention Month
        7. Join Us
        8. Be in the Know
        9. How do I.....?
      10. Human Resources
        1. Staff Directory
        2. Job Opportunities
        3. Hiring Practices
        4. Employee ESS Login
        5. Employee Benefits
          1. Employee Self Service
          2. Health Benefits
            1. Level Plan
            2. Select Plan
            3. Plus Plan
            4. Benefit Links
          3. Dental Benefits
            1. Level Plan
            2. Preferred Plan
          4. Vision Benefits
          5. Maryland State Retirement
          6. Police and Fire Retirement
          7. Empower Deferred Compensation Plan
          8. Flexible Spending
          9. Benefit Resources
          10. Wellness & Other Benefits
            1. Wellness Programs
            2. Employee Assistance Program
            3. Work-Life Balance
            4. Life Insurance
            5. Long Term Disability Insurance
          11. Required Notices & Forms
            1. Personnel Policies
            2. Collective Bargaining
            3. Compliance Notices
            4. Benefits Guide
        6. Compensation Study 2019
      11. Information Technology
        1. Hagerstown: Gigabit City
        2. Broadband Impact Full Report
        3. Broadband Impact Executive Summary
        4. Broadband Needs Assessment
        5. Hagerstown Franchise Agreement
        6. RFI I1580.15 for Broadband Services
        7. City Center Map
      12. Parks & Recreation
        1. Parks
          1. Park Rules & Regulations
          2. Park Improvement Projects
          3. Memorial Tree and Bench Program
          4. Dog Policy / Dog Park
          5. Tobacco Free Parks
          6. Emerald Ash Borer
        2. Recreation Facilities
          1. Fit Room
          2. Potterfield Pool
          3. The Greens at Hamilton Run
          4. Hagerstown Field House
        3. Facility Rentals
          1. Facility Use Application
          2. Hold Harmless Agreement
          3. Rallies and Demonstrations
          4. Tent Policy
        4. Recreation Programs
          1. Indoor Programs and Fitness
            1. Yoga
            2. Aerial Fitness
          2. Outdoor Programs
            1. Geocaching
          3. Virtual Programs
          4. 2022 Hub City 100 Miler
          5. Community Garden
            1. Application
            2. Plot Fee Assistance
            3. By-Laws
            4. Garden Map
            5. Garden Rules
            6. History
            7. Contact
            8. Association Minutes
          6. Bicycling
          7. Walking & Hiking
        5. Historic Sites & Museums
          1. Jonathan Hager House
          2. City Park Train Hub
          3. Saylor House at Kiwanis Park
        6. Special Events
          1. Annual Events
            1. Community Yard Sale
            2. Outdoor Movies at City Park
            3. Fireworks July 4th at Fairgrounds Park
            4. City Park Summer Concert Series
            5. City Park Fall Fest
            6. Harvest Hoedown
            7. City Park Lighting
          2. Host Your Own Event
        7. Leagues & Partner Organizations
          1. Ice & Sports Complex
        8. Partner With Us
          1. Sponsors
          2. Volunteers
          3. Recreation Instructors
          4. Vendors and Entertainment
      13. Parking
      14. Planning & Zoning
        1. visionHagerstown 2035 - Comprehensive Plan Update
          1. 2022 Comp Plan Amendments
          2. 2019 Comp Plan Amendments
          3. 2019 Comprehensive Rezoning
        2. LMC Amendments
        3. Application Forms
        4. Development Review
          1. Site Plans
          2. Subdivisions
          3. Forest Conservation
          4. Sewer Capacity Program
        5. Fences
        6. Signs
        7. Zoning
          1. Zoning Certificate
          2. Zoning Verification Requests
          3. Rezoning
          4. Board of Zoning Appeals
          5. Zoning Map
        8. Historic Preservation
          1. Historic Districts
            1. Downtown District
            2. Oak Hill District
            3. Potomac-Broadway District
            4. South Prospect Street District
          2. Historic District Guidelines
          3. Repair of Historic Windows
          4. Historic District Commission
          5. Effects of Designation
        9. Land Management Code
        10. Annexation
          1. Water & Sewer Requests
        11. Special Projects & Studies
          1. Bicycle Planning
          2. Vacant & Underutilized Land
          3. Shopping Center Occupancy Study
          4. Jonathan Street Heritage Preservation Project
          5. Civil War Walking Tour
          6. Hagerstown Salutes its Veterans
          7. Central Chemical
          8. Highlight Hagerstown Awards
        12. Planning Commission
      15. Police
        1. Meet the Chief of Police
        2. Divisions
          1. Administration
          2. Accreditation
          3. Crime Analyst
          4. Criminal Investigation Division
          5. Internal Affairs
          6. I.T. Department
          7. LGBTQ Liaison
          8. Narcotics Task Force
          9. Patrol Division
          10. Records
          11. Research & Grants
          12. Special Operations
            1. Special Response Team
            2. Crisis Negotiators
          13. Support Services
          14. Western Maryland Regional Crime Lab
            1. Western Maryland Regional Crime Laboratory
            2. General Forensic Information
            3. History
            4. Laboratory Services
            5. Accreditation and Certification
            6. SOPs
            7. Internship and Employment
            8. Contact Us
        3. Careers
          1. Police Officer
            1. Qualifications
            2. Job Description
            3. Salary & Benefits
            4. Hiring Process
            5. Testing
            6. Police Officer - Lateral / Certified
            7. Police Officer - Entry Level
            8. Physical Qualification Test (pdf)
          2. Police Cadet
            1. Qualifications
            2. Job Description
            3. Salary & Benefits
            4. Police Cadet Information Request
          3. Police Officers
        4. Crime Statistics
        5. Programs & Services
          1. Auxiliary Police
          2. Crime-Free Housing & Qualifying Calls
          3. Crime Free Multi-Housing (Voluntary Program)
          4. Crime Prevention
          5. Landlord & Crime Free Training
          6. Crime Victim Services
          7. Fingerprinting
          8. Medication Drop-Off
          9. Neighborhood Policing
          10. Online Police Report
          11. Red Light Cameras
          12. Speed Cameras
          13. Tips
          14. Victim Witness Unit
        6. Maryland Criminal Intelligence Network
        7. Personnel Commendations & Complaints
          1. Citizens Commendation or Complaint
          2. Public Portal
        8. Policies & Procedures
        9. Terrorism Awareness
      16. Public Works
        1. Parking Division
          1. Citations & Fees
          2. Parking Locations & Map
          3. Parking Meters
          4. Parking Programs & Rates
          5. Parking Management Plan
          6. PayByPhone App
          7. Payments
          8. Permits
          9. EV Stations
        2. Street Division
          1. Bulk Trash Collection
          2. Street Maintenance
          3. Street Cleaning
          4. Street Tree Care
        3. Traffic Control Division
          1. Street Signs & Street Lines
          2. Traffic Signals
        4. Parks and Recreation
      17. Trash & Recycling
        1. Bulk Trash
        2. Residential Trash
          1. Collection Schedules & Zones
          2. Disposal of Prohibited Items
        3. Recycling
        4. Yard Waste
      18. Utilities
        1. Electric Division
          1. Pay My Bill
          2. Residential Service Application
          3. Commercial Service Application
          4. Customer Rights & Responsibilities
          5. Energy Savings
          6. Our System
          7. Purchase Power
          8. Report a Streetlight Outage
          9. Safety
          10. Street Lighting
          11. Tree Trimming/Vegetation Mgmnt.
          12. Electrical Service Manual
          13. Streetlighting Manual
          14. Tariffs
          15. HLD Electrical Load Sheet
          16. Level 1 Solar Interconnection Packet
          17. Pole Attachments
        2. Water Division
          1. Director's Message
          2. Consumer Confidence Report
          3. Disinfection with Chloramines
          4. Distribution
          5. Production
          6. Rates & Fees
          7. Water Savings
        3. Wastewater Division
          1. Director's Message
          2. Cured-In-Place Pipeline Rehabilitation
          3. Grinder Pump Policy
          4. Sewage Blockage Policy
          5. Our System
          6. Projects
          7. Smoke Testing
        4. Utilities Engineering
        5. Laboratories
        6. Utility Billing
          1. Water/Sewer Adjustment Form (pdf)
          2. Scams & Fraud
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  4. Community

    1. About Hagerstown
      1. Demographics
      2. History
      3. Maps
      4. Sister Cities
      5. Hub City Now 25
    2. Character Counts!
    3. Support Downtown
      1. Dine Downtown
      2. Historic City Farmer's Market
    4. Resident x311
      1. Utility Billing and Account Information
      2. Parks & Recreation
      3. Trash & Recycling
      4. Permits
      5. Smoke Detector Testing
      6. Street Sweeping
      7. Bulk Trash Pick-Up
    5. Online Reporting
      1. Report a Pothole
      2. Street Light Outage
      3. Street Sign Repair
      4. Street Tree Maintenance
      5. Traffic Light Repair
      6. Property Violations
      7. Report a Concern to Police
    6. Citizen Participation
    7. Arts & Entertainment
      1. Hagerstown Cultural Trail
    8. Gigabit City
    9. Move to Hagerstown
      1. We Love City Life!
      2. Financial Incentives
      3. Find a Home
    10. Job Openings
    11. Live Hagerstown
      1. City Center
      2. City Life at a Glance
      3. Financial Incentives
      4. Buy or Rent
    12. Neighborhoods 1st
      1. Neighborhoods 1st Groups
    13. Community Involvement
      1. Adopt-A-Block
      2. Board & Commissions
      3. Hagerstown Youth Council
      4. Main Street Hagerstown
    14. City Parks
    15. Recreation Programs
    16. City Events
    17. Visitors
      1. Civil War Walking Tour
    18. Volunteer
    19. Washington Co. Disability Resource Guide
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  5. Business

    1. Economic Development | Doing Business
      1. Available Properties (Commercial)
      2. Incentives for Businesses
        1. City Center and City-Wide Redevelopment Grant
        2. Rental Property Rehabilitation Grant
        3. Commercial Sign & Facade Grant
        4. Fire Suppression System Grant
        5. Hagerstown Homeownership Initiative
        6. Spring Sprout Grants
        7. Enterprise Zone
        8. Partners In Economic Progress Program
        9. Arts & Entertainment Tax Incentives
        10. HUBZone Program
        11. Opportunity Zone
        12. Revolving Loan Fund Program
        13. Microenterprise Grant Program
        14. Holiday Cheer Grant
      3. Investor/Site Consultant Toolkit
      4. Gigabit City
      5. Resources for Entrepreneurs
      6. Grand Opening/Anniversary Celebrations
      7. Vendor Applications
      8. Sign Up for DCED E-News
      9. Contact Staff
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  6. How Do I...

    1. Apply for a Business License
    2. Apply for a Job
    3. Contact Department Staff
    4. Contact Mayor & Council
    5. File a Police Report Online
    6. Find Cable Franchise Agreement
    7. Learn more about the Gigabit City
    8. Pay a Parking Ticket
    9. Pay Taxes
    10. Read City News
    11. Register to Vote
    12. Report A Concern
    13. Report a Problem
    14. Request Public Information
    15. Reserve an on-street handicap parking space
    16. Run for Mayor or Councilmember
    17. Sign up for Bulk Trash Collection
    18. Use Invoice Cloud
    19. View City Events
    20. View City Maps
    21. Volunteer
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  7. Feature Links

    1. About Us
    2. Bids/RFPs
    3. Community's City Center Plan
    4. Council Agendas
    5. Council Minutes
    6. Jobs
    7. Parks and Recreation
    8. Parks Facilities Reservations
    9. Recreation Activities Registration
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  8. CustomLinks_10

    1. Curbs & Sidewalks
    2. Stormwater Protection Program
    3. Streets & Traffic
    4. Construction Standards
    5. Surveying & Mapping
    6. Street Trees
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