Core Values

The Neighborhood Services Team has adopted the following as our core values:

• Professional
• Fair
• Consistent

Vision Statement

The neighborhood services team will provide initiatives and services to enhance public safety, health and welfare as Hagerstown becomes a premier city where all citizens enjoy the advantages of a prosperous and growing community.

Mission Statement

The neighborhood services team shall keep the City of Hagerstown the location of choice for residents, businesses, and visitors by:

• Ensuring all licensing, permit, and compliance functions are consistent
• Increasing public understanding through educational outreach
• Investing in the support, training, and development of the neighborhood services team
• Promoting and enhancing public safety, health, and welfare
• Providing excellence in service to internal and external customers