Mayor and Council elections are held the same time as Federal and State elections.

Candidates must file Candidacy Forms with the Washington County Board of Elections (240 313-2050).
https://www.washco-mdelections.org/copy-of-candidacy-filing

Work Sessions are typically held the first three Tuesdays of the month beginning at 4:00 p.m. Citizens may attend and listen in on these meetings. The Regular Session is typically held at 7:00 p.m. the fourth Tuesday of the month. At the Regular Session, public comments are allowed. The meetings are held in the City Hall Council Chamber located at One East Franklin Street, Hagerstown. Additionally, all meetings are broadcast live on Hub City 25 (Antietam Cable Channel 25), City of Hagerstown's YouTube Channel and City of Hagerstown - Municipal Facebook page.

Work Sessions are typically held the first three Tuesdays of the month beginning at 4:00 p.m. Citizens may attend and listen in on these meetings. The Regular Session is typically held at 7:00 p.m. the fourth Tuesday of the month. At the Regular Session, public comments are allowed. The meetings are held in the City Hall Council Chamber located at One East Franklin Street, Hagerstown. Additionally, all meetings are broadcast live on Antietam Broadband Channel 25 (Hub City Now). Mayor & Council meeting can also be viewed on the City of Hagerstown's YouTube channel.

Yes, the Chapter 155 of the City Code prohibits unreasonably loud noises.

The clerk of the Circuit Court issues marriage licenses in Washington County, visit Clerk's Office Circuit Court for Washington County, MD.

Mayor and Councilmember elections are held the same time and locations as Federal and State elections.

Candidates must file Candidacy Forms with the Washington County Board of Elections (240 313-2050).
https://www.washco-mdelections.org/copy-of-candidacy-filing

• Check the breaker in the grinder pump panel control box. If breaker is tripped – reset the breaker. If the problem persists, please contact us at (301) 739-8577 ext. 650, during normal business hours Monday through Friday, 7:00 a.m. - 4:00 p.m., or (301) 790-3205 any other time. Discontinue water use to prevent overflows and sewage backups into your home. Wait 15 minutes before taking further action. A high level will sometimes cause the alarm to come on. This situation is often self-correcting and the tank will automatically be pumped down. If 15 minutes have passed and the alarm light is still on or if you continue to get an alarm during the next few pump cycles please contact us.
• Never attempt to open the tank cover.
• Our technicians will repair the grinder pump or advise you if there is an electrical alarm failure, which is your responsibility to have repaired.

Selecting the link will display information regarding Cured-In-Place Pipeline Rehabilitation.

All new buildings, additions, decks, porch enclosures, retaining walls, signs, and renovations. All electrical, plumbing, and mechanical work require a permit. Please contact the Permits office if you are unsure a permit is required.

At the Permits Division of the Department of Engineering & Permits, located on the 3rd floor of City Hall, Room 300, at 1 E. Franklin St., Hagerstown, MD.  Online applications are available for many permits on the "Online Services" page.

Trade (electrical, plumbing, mechanical) permits are issued in 1-2 business days pending all up-to-date information is on file with the City of Hagerstown. 

Building permits are usually issued approximately two-three weeks after a complete application is submitted, but processing time may take longer if application is incomplete or project is more complex. 

Yes. See the Codes/Ordinances page.

For permitted trade work (Building Permits, Electrical Permits, Mechanical Permits, and Plumbing Permits, please use the online form to request inspections.  For licensing inspections, call (301) 739-8577 extension 103.

One and Two Family - The ground snow load is 30 PSF (pounds per square feet)

Commercial and other structures - The ground snow load is 40 PSF (pounds per square feet)

Yes. All signs must conform to Appendix H from the IBC, the Land Management Code (Chapter 140) and the City of Hagerstown Sign Ordinance.

When the homeowner resides in the same home as they wish to do work in, the homeowner may apply for Mechanical permits.  All applications for Electrical and Plumbing permits must be applied for by a City-registered electrician or plumber.

Please contact the permits office at 301-739-8577 ext 123 or via email at permits@hagerstownmd.org. Or reach out the specific type of inspector directly via email at buildinginspector@hagerstownmd.org, electricalinspector@hagerstownmd.org, mechanicalinspector@hagerstownmd.org, plumbinginspector@hagerstownmd.org. 

You may view inspection results online using the Citizen Self-Service portal, MUNIS OnLine Home Page. Instruction on how to use the citizen self service portal for permit inquiry are located at Online Services | Hagerstown, MD - Official Website.

Please contact the permits office at 301-739-8577 ext 123 or via email at permits@hagerstownmd.org. Or reach out the specific type of inspector directly via email at buildinginspector@hagerstownmd.org, electricalinspector@hagerstownmd.org, mechanicalinspector@hagerstownmd.org, plumbinginspector@hagerstownmd.org

First, check all your faucets and plumbing within your home to make sure there is not a problem. You can call the city during regular work hours at (301) 739-8577 extension 690 from 7:00 a.m. to 4:00 p.m weekdays. For after hours emergencies, call (301)-790-3207.

Contact our offices in writing with your request, by email or mail to:
Communications
1 E. Franklin Street
Room 202
Hagerstown, MD 21740
For more information call (301) 739-8577 Ext 829.

Visit News Flash notification system

If a person would like to do an event in one of the city parks or playgrounds, they would contact the parks office at (301) 739-8577 Extension 160. The parks office would have the regulations, fees and requirements.

If a person would like to do an event in the city but not in a park, they should contact the DCED office at (301) 739-8577 Extension 111. Please have the date, time, and place of your event. Please have a brief description of the type of activities and vendors. Depending on the type of event, there may be permits or licenses required. The city does require any organization or individual hosting an event in public areas to provide a Certificate of Insurance with the City of Hagerstown as an added insured. The general liability is determined by the type of activities.

You can  pay real estate tax. personal property tax, water bill, electric bill, parking passes/invoices, business licenses, general bills, bulk trash, permits

You may visit the Customer Service Office at 32 N. Potomac St.  to pay them in person, make a payment by phone by calling (301)739-8577, Ext 702, or pay by U.S. mail at the address on your bill. Please note that if you pay by phone, a $7 processing fee will be included.

Questions can be answered in person at City Hall (1 East Franklin Street), by phone at (301) 790-4160, or by email at customerservice@hagerstownmd.org.

Frequently asked questions about InvoiceCloud

Visit our need assistance webpage.

To schedule or pay for a bulk trash pickup visit bulk trash collection.

Parking tickets may be paid at our Customer Service Center located at 32 N. Potomac St. this location offers designated parking for walk in service, a drive thru and a drop box. You may also pay online.

Monthly parking passes for the decks and parking lots may be purchased at our Customer Service Center located at 32 N. Potomac St. this location offers designated parking for walk-in service.

If your vehicle has been immobilized it is because you have at least THREE or more outstanding parking tickets and the third ticket has now gone over 30 days past due. To have the boot removed you must pay ALL of your outstanding fines plus a $100.00 boot fee. Payments are made at our Customer Service Center located at 32 N. Potomac St. 8AM to 4PM.

Once full payment has been received and the parking office is notified by the cashiers, an enforcement officer will be dispatched to remove the boot from your vehicle.

First, pay all outstanding parking fines, including the $100 vehicle boot fee if applicable, then a release form will be sent from the city notifying MVA of the payment.

Requests for copies of reports (Accident or Incident) must be made in writing. Request forms are available at Police Headquarters or may be downloaded here. The costs is $5.00 per report plus mailing fees if applicable. Accident reports are provided at no costs to involved parties if emailed or received at HPD. However, mailing fees, if applicable must be paid by the requestor.

Police Request Form

Persons seeking to make a request under the Freedom of Information Act (FOIA) or Public Information Act (PIA) need to go to the City Public Information Request page by clicking here.

Agency Background Requests can be emailed to Candace Diehl or by fax 301-393-4951
Email: cdiehl@hagerstownpd.org
Phone: 301-739-8577 x 265

Agency Police Record/Accident Request are completed by Tamra Gossard.
Email: tgossard@hagerstownpd.org
Phone: 301-739-8577 x 209

Medications can be dropped off at police headquarters Monday - Friday 8AM - 6PM.

Anyone may compliment or make a complaint against a police officer in the following manner:

• Online via the  Public Portal.
• by telephone at 301-790-3700,
• in person,
• by written complaint form, or
• to the Washington County Police Accountability Board (complaints only).

For more information about the procedures, visit Citizen's Commendation or Complaint Procedures.

Washington County handles all of these permits, even those within city limits. You may find more information here: https://www.washco-md.net/emergency-services/alarm-ordinance-information/

The Hagerstown Police Department is hiring currently certified police officers, both lateral (in-state) and comparative compliance (out-of-state).

The Hagerstown Police Department no longer offers fingerprinting services. For more information regarding fingerprinting services, including locations in Washington County, please visit the Department of Public Safety and Correctional Services webpage at dpscs.maryland.gov/publicservs/fingerprint.shtml

Proper car seat installation is imperative for the safety of your child. The Hagerstown Fire department does not install child safety seats. 

Meritus Medical Center offers Free Car Seat Safety Education and Installation Appointments from 3:00-6:00 PM. Call 301-790-8366.

Register online at https://www.signupgenius.com/go/10C0848A5A62BA3FEC43-54257471-washington?useFullSite=true#/

To schedule or pay for a bulk trash pickup visit Bulk Trash Collection.

Every year the Public Works Department schedules a week of Christmas tree collection.  Usually the first week of the new year. The schedule will be posted on our webpage in the middle of December, or you can refer to your trash calendar.  You set your Christmas tree out the same day you set out your trash for that designated week.

First, check your fuse or breaker box to see if the problem is there. If you are not familiar with how to check these boxes, do not attempt to do so. Get someone who does know how. Also, check with your neighbors to see if their power is on. If you live in an apartment building and believe the problem is internal, let the owner of the building know immediately. If you believe that the problem is not internal, please contact the Light Division at (301) 790-2600, anytime day or night.

Please do your best to ensure that the problem is not internal. If a lineworker is dispatched to investigate, and the problem is internal, a minimum charge of $310.00 will be billed to your account. If it is our problem, then, of course, no bill will be rendered.

Use the Report a Streetlight Out Form

Residential/Commercial Customer Requirements for Electric Service

HLD Street Lighting Manual

Beginning on the 1st business day of January, we start accepting reservations for use of our facilities. Pavilion reservations are accepted for City Park, Fairgrounds Park, Hager Park, Pangborn Park and Wheaton Park. For rental reservations, call the Parks & Recreation office at (301) 739-8577, extension 169. Additional information can be found on the City's Facility Rental Overview.

Download the application to request rental of the Fit Room at Fairgrounds Park, 532 N. Cannon Ave. for your private party or business function. Return completed pages of the application to the City of Hagerstown Parks & Recreation division, 351 N. Cleveland Ave. The cost is $50/hour with a 4 hour minimum, plus a $25 admin fee, and a $75 COVID cleaning fee. For more information, or to check availability of the Fit Room, call: 301-739-8577 x 170. Please keep in mind: a key pick-up date will need to scheduled the week prior to your rental, and a key drop-off following your Fit Room Rental. 

To view listings of indoor and outdoor recreation programs, visit: www.hagerstownmd.org/recreationprograms

You may enroll and pay online by clicking through the registration links. Your first time enrolling in a City of Hagerstown Parks & Recreation program, you will need to create a customer account first, by submitting requested customer information, before enrolling in the program. For enrollment assistance over the phone, call our Parks & Recreation staff: (301)739-8577 x 170. 

The City does not issue refunds, credits, or transfers due to inclement weather. All requests for refunds and/or changes must be submitted in writing to the Parks & Recreation office at least (30) thirty days before the date the Pavilion or Band Shell is rented to receive a refund of the total amount paid. If the request is received less than (30) thirty days, renter forfeits the entire amount paid.

You must first obtain and submit an application for a reserved handicap space to the Maryland Motor Vehicle Administration. MVA will contact your doctor to verify your medical condition, and will then complete an investigation to determine whether or not a reserved space is warranted. If MVA feels that your request has merit, they will notify you, the State Highway Administration, and the City that they have approved the request; the City will then install the required handicap parking sign. 

To begin the process, please call the MVA office in Glen Burnie, MD:
Call Center - 410-768-7000
Call Center - 1-800-950-1682

If the problem is related to part of the City’s public storm drainage network, or to a public road or alley right-of-way, the Engineering Department may be able to help resolve the problem. If the problem is on private property and not related to a public system, the Engineering Department may be able to give guidance on how to resolve the problem, but it will be up to the private property owner to make it happen. In either case, you may call the office of the City Engineer at (301) 739-8577 extension 125 to request a consultation.

If you would like to permanently add part of the right-of-way to your property, you can request that the City prepare a “quit claim” deed that gives up any interest/rights that the City has to the land. If you would just like to use part of the right-of-way for your own purposes without officially making a claim on the land, you can request a “license agreement” from the City. In either case, call the office of the City Engineer at (301) 739-8577 ext. 125 to discuss your request with staff.  You can also refer to the City's Quit Claim Policy for more information.

Trash, recycling, and yard waste materials must be set out between 4:00 PM and midnight on the day before they are scheduled to be collected. Please refer to the Collection Schedules & Zones page for more information.

There is no maximum but all bagged trash needs to fit into the City-issued trash totes. No bagged trash can be set on the ground next to the trash totes.

Prescription drugs should not be disposed of in your household trash or recycling. The Hagerstown Police Department, working with the Washington County Health Department, has installed a drop box at Police headquarters (50 N. Burhans Blvd.) where you can dispose of your unused or expired medications. The drop box is located in the lobby, and is open to the public Monday - Friday from 8:00 AM to 6:00 PM.

You can email recycle@hagerstownmd.org or call (301) 739-8577 Ext. 106 to request an extra trash or recycling bin. The City offers three sizes of trash and recycling totes:  35 gallon, 65 gallon, and 95 gallon.

No, recyclable materials must be placed in one of the City-issued blue recycling carts or totes.  If you need a recycling cart, please contact the Hagerstown Recycles hotline at (301) 739-8577 ext. 106  or email recycle@hagerstownmd.org

Contact the "Hagerstown Recycles" hotline at (301) 739-8577 ext. 106 or email recycle@hagerstownmd.org

Yes, as long as the boxes are broken down to a size no larger than 3' x 3'. It is preferable to use twine to bundle them, but they may also be stacked against or underneath the recycling tote/bin to keep them from blowing away.

You must first obtain and submit an application for a reserved handicap space to the Maryland Motor Vehicle Administration. MVA will contact your doctor to verify your medical condition, and will then complete an investigation to determine whether or not a reserved space is warranted. If MVA feels that your request has merit, they will notify you, the State Highway Administration, and the City that they have approved the request; the City will then install the required handicap parking sign. To begin the process, please call the MVA office in Glen Burnie, MD at (410) 768-7646, or refer to the website: https://mva.maryland.gov/vehicles/Pages/Disability-Parking.aspx

Contact Aaron Miller at 301-739-8577 x 177, or email at: traffic@hagerstownmd.org. Mr. Miller and his staff will investigate and repair if necessary. Timing change requests will be forwarded to the Traffic Engineer with the Engineering Department for possible implementation. Please be specific when filling out the request, especially as to what time of day you are traveling through this intersection.

If a signal is on flash or completely out please call 911! For State intersections please contact: State Highways: 301-791-4790 for County intersections contact: County Highways: 240-313-2720, you may also call Aaron Miller at 301-739-8577 x. 177 or email traffic@hagerstownmd.org and we will forward your report to the appropriate agency.

Yes, you still need to register the property. Once the settlement has been finalized it can be removed from the rental licensing program. You will need to notify the office when this happens by calling 301-739-8577 ext. 805.

See Information Regarding Mold and Lead Paint sheet

City of Hagerstown ordinance requires that property owners clear public sidewalks free from snow and ice conditions within 24 hours after the end of wintry precipitation.

The program begins on Friday, January 17, 2025. The programs runs for 100 days, concluding on Saturday, April 26. Late Registration through February 1 .

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There are lots of physical activities that get your body moving. 20 minutes of continuous physical activity (like a Yoga class, skiing, golf) counts as one mile, or simply walk or run a mile, it all counts! Get creative and remember, it’s all about having fun while making a lifestyle change! Email us any questions on making your miles count at: ariley@hagerstownmd.org

All registered paid participants are automatically eligible to win weekly prizes and entered into the Grand Prize drawing(s) at the finale. Weekly prize winners will be randomly drawn each Thursday, and winners announced via our website! If you do the math, that’s the chance to win one of 14 weekly prizes like a personal fitness session, golf or swim passes, and gift certificates. We will send you weekly emails to keep you motivated with ideas on how to get your miles in! You get your own parks & rec ‘virtual coach’ as part of the program.

$10 without t-shirt; $20 with t-shirt.$25 for a long sleeve t-shirt. Register with your dog and get a t-shirt and a doggie bandana for $25. 

All registered paid participants are automatically eligible to win a weekly prize and entered into the Grand Prize drawing at the end of the 100 days! To claim your prize, you must provide a completed and signed miles tracking form to the Parks & Rec office at Fairgrounds Park on 351 N. Cleveland Ave. Hagerstown, MD 21740

In all residential occupancies, all alarms shall be replaced every 10 years

o  All smoke alarms shall be in compliance withUL217 or UL268. 

o  All carbon monoxide alarms shall be in compliance with UL2034 or UL2075. 

o  All combination alarms shall be in compliance with all UL listings.

o Smoke alarms, smoke detectors, carbon monoxide alarms, and combination alarms shall be installed on every level including basements.  These types of alarms are not required in
non-habitable attics and crawl spaces.

Smoke alarms, smoke detectors and combination alarms shall be installed outside each separate sleeping area in the immediate vicinity of the bedrooms.  Structures built or alerted after January 1, 2001 shall also install smoke alarms or smoke detectors in each sleeping room.  Smoke alarms or smoke detectors shall be installed within 21 feet of any door to a sleeping room, with the distance measured along a path of travel. [2016 NFPA 72 29.5.1.1]

o  Structures built on or after January 1, 1989 shall have interconnection of smoke alarms, smoke detectors and combination alarms.

o  A Code Official may require interconnection of alarms on structures built prior to January 1, 1989 if substandard aspects of the building warrant such a measure to protect public health, safety and welfare.

Alarms in existing construction are not required to be interconnected unless required by the Code Official.

o  Structures built before July 1, 1975 shall have a 10 year lithium battery powered smoke alarms or combination alarms that are sealed and tamper-resistant.

o  Structures built between July 1, 1975 and June30, 1990, shall have an AC primary smoke alarms or combination alarms.

o  Structures built on or after July 1, 1990 shall have an AC primary with battery backup smoke alarms or combination alarms.

o  There are two options

                    Option 1 – Install 10 year lithium battery power smoke alarms or combination alarms on every level, outside each separate sleeping area in the immediate vicinity of the bedrooms and in each bedroom, or

                    Option 2 – Install AC primary with battery backup smoke alarms or combination alarms on every level, in each dwelling unit outside each separate sleeping area in the immediate vicinity of the bedrooms.

All four or more unit dwellings shall have AC primary with battery back-up smoke alarms, smoke detectors or combination alarms.

o  All structures shall meet one of the following power sources requirements

• 10 year lithium battery powered carbon monoxide alarms that are sealed and tamper-resistant
• AC primary with battery backup carbon monoxide alarms
• Alarms connected to an on-site control unit that monitors the carbon monoxide alarms remotely
• Other system as approved by the Fire Marshal’s Office and the Planning and Code Administration Department, or authority having jurisdiction

The alarms must be approved by a nationally recognized testing laboratory for electrical appliances and approved by the Fire Marshal’s Office and be sufficient to warn deaf or hearing impaired residents or occupants.

Smoke alarms or smoke detectors mounted on walls shall be located not farther than 12 inches from the adjoining ceiling surface. (2016 NFPA 72 - 29.8.3.3)

Smoke alarms or smoke detectors mounted on walls shall be located not farther than 12 inches from the adjoining ceiling surface. (2016 NFPA 72 - 29.8.3.3)

Smoke alarms mounted on a peaked ceiling shall be located within 36 inches horizontally of the peak, but not closer than 4inches vertically to the peak. (NFPA 72 – 11.8.3.2)

Smoke alarms mounted on a sloped ceiling having a rise greater than 1 foot 8 inches horizontally shall be located within 36inches of the high side of the ceiling, but not closer than 4 inches from the adjoining wall surface. (NFPA 72 – 11.8.3.3)

Smoke alarms shall be installed on the highest portion of the ceiling or on the sloped portion of the ceiling within 12 inches vertically down from the highest point. (2016 NFPA 72 - 29.8.3.4.11)

Smoke alarms and smoke detectors shall not be installed within an area of exclusion determined by a 10 foot radial distance along a horizontal flow path from a stationary or fixed cooking appliance, unless listed for installation in close proximity to cooking appliances.  Smoke alarms and smoke detectors installed between 10 feet and 20 feet along a horizontal flow path from a stationary or fixed cooking appliance shall be equipped with an alarm silencing means or use photoelectric detection.  (2016 NFPA 72 - 29.8.3.4)

Smoke alarms shall not be installed within a 36 inch horizontal path from a door to a bathroom containing a shower or tub (2016 NFPA72 – 29.8.3.4.6)

Smoke alarms shall not be installed within a 36 inch horizontal path from the tip of the blade of a ceiling-suspended (paddle)fan. (2016 NFPA 72 – 29.8.3.4.8)

Please see this flyer on smoke alarms Located in residential kitchen space or cooking area

Radar technology monitors an approaching vehicle's position and speed as it nears the white stop line at an intersection. If an approaching vehicle is exceeding a preset threshold speed prior to the intersection and the traffic signal is red, the camera system will initiate a photograph sequence. The camera first captures a wide-angle photograph of the vehicle before it enters the intersection with the traffic signal clearly illuminated red. Shortly thereafter, the camera captures another photograph of the vehicle in the intersection with the traffic signal still illuminated red. The license plate image is obtained from one of the high resolution photographs.  The red light cameras utilize a flash to enhance the photographs and license plate.  The camera systems also use full-motion video clips to supplement the photographs printed on a red light camera citation. A multi-step review process occurs prior to issuing each and every citation and it is ultimately trained Hagerstown Police personnel who make the final determination if the criterion to issue a citation was met.

Red Light Camera Program revenue is allocated in the City of Hagerstown’s General Fund where it will be used for Police Department functions.

The cameras and detection devices are mounted on dedicated metal poles prior to and/or after an enforced intersection approach.

Because Hagerstown’s program is new, studies and data will be forthcoming. However, Howard County, Maryland’s program shows significant results in improving safety. A 2008 study (the most recent available) by the Howard County Traffic Engineering department showed an overall collision reduction of 29 percent at enforced approaches. Right-angle collisions have been reduced by 55 percent. The same study also showed an overall reduction of rear-end collisions at sites where the cameras are used. A 2015 Howard County analysis reveals that red light running at enforced sites has reduced by 59 percent when comparing the sites' initial month of activation to their 2015 monthly averages. The same analysis shows that when comparing each camera sites' first full calendar year of recorded red light running to 2015, there is an overall 31 percent reduction.

No. Maryland law prohibits the use of red light cameras for any other purpose other than enforcing red light camera violations.

If a vehicle crosses completely over the white stop line while facing a red signal, a violation has occurred and a citation may be issued. However, if the driver only partially crosses the stop line before coming to a stop, the City of Hagerstown will not issue a citation.

No. If your vehicle has crossed the white stop line and entered the intersection while the light is amber (yellow) and then the light turns red while the vehicle is still in the intersection, a citation will not be issued

Hagerstown red light cameras do not monitor right turn lanes. However, if a police officer observes a vehicle failing to make a complete stop at a red light before making a right turn, the officer may issue a traffic citation.

The citation is sent to the address of the vehicle’s registered owner on record with the Maryland Motor Vehicle Administration (MVA). Citations are required by law to be mailed within 14 days of the violation.

The citation will include three pictures showing the vehicle committing the violation and the vehicle’s license plate number. It will include the exact date, time and location of the violation, a violation number, the amount due, the due date and instructions for paying the fine or requesting a court date. The vehicle’s speed, the road’s speed limit, the length of the amber (yellow) light and how long the light was red when the photographs were captured are all included. It also includes a signature of the certified Hagerstown Police officer who reviewed the images and determined if the criteria to issue a citation were met. Additionally, red light citations include a link to a web site where you can view the photographs, full motion video and pay the fine. Click here to see a sample citation.

Similar to a parking ticket, the registered owner of the vehicle is the responsible party in Maryland, regardless of who was driving the vehicle at the time the citation was issued. The registered owner is responsible for transferring liability if another person was driving the vehicle at the time the citation was incurred. If you need to name another driver as the person responsible for the citation, complete this form  and follow the instructions to send the information via Certified Mail to the appropriate address.

If you receive a citation, you have the option to pay the fine or request a court hearing. If you wish to schedule a hearing, you are required by law to mail a request to:

Hagerstown, MD Violations Processing Center

PO Box 22091

Tempe, AZ 85285-2091

This request must be received five days prior to the payment due date. You will be mailed a notice of the court hearing date, time and location. If you appear in court, the maximum amount you may be charged is a $100 fine and $22.50 in court costs.

The registered owner of the vehicle also has the option to declare he/she is not liable for the citation based on other circumstantial factors. Complete this form  and mail it to the appropriate address if you need to contest liability in certain instances.

Failure to pay the fine or request a hearing in a timely fashion may result in a flagging of the vehicle registration and therefore MVA's refusal to renew its registration. If this happens, the vehicle’s registered owner is then liable for an administrative motor vehicle flagging fee with the MVA in addition to the original fine to renew their vehicle registration.

The fine is $75. There are no added late fees. The addition of an MVA administrative flagging fee applies if the citation goes unpaid and the vehicle registration is flagged as a result.

Pay online: View/pay the citation online.  Major credit cards are accepted. There is an added $5 convenience fee to use the online payment service.

Mail a check: You may also mail a check for the amount due, along with the payment stub attached to the citation, to: 

Hagerstown Police Department

PO Box 742503

Cincinnati, OH 45274-2503

Checks should be made payable to the City of Hagerstown.

Red light camera citations are civil citations, not moving violations, similar to parking tickets. They are not reflected on driving records. No points are assessed. Insurance companies are not allowed to access red light camera violation information or raise insurance rates as a result of them.

Contact the Hagerstown Police Department at 301-790-3700 ext. 352 and ask to speak with the red light camera program administrator. The Police Department’s fax number is 301-733-5513.

No. Registration is not required for “One Time Pay.”

No, they do not.

From the Customer Portal Sign On screen, select “Forgotten Password” link near bottom left of screen and follow directions. 

No. If a customer needs to update a mailing address, telephone number they must contact a City of Hagerstown Customer Service Representative:

• By telephone: 301.790.4160
• By email: customerservice@hagerstownmd.org 

AutoPay. AutoPay is a scheduled payment in full for the due date every month. This feature allows customers to automatically pay their bill(s) in full each month. If customers sign up for AutoPay, they will get a reminder several days prior to the payment date. 

• AutoPay must be set up two business days prior to the due date to ensure the payment is processed.

Recurring Scheduled Payments. Recurring Scheduled Payments can be for any amount and customers may select time frames and dates to pay. The bill’s due date remains the same. If a fixed payment option is chosen, the balance due may not be paid in full. Customers may schedule more than one payment per month. There are four options from which customers may choose:

• Pay in full on invoice due date (Note: if this option is selected, the balance due at the time the bill was uploaded to InvoiceCloud is paid).  
• Pay in full on selected day.
• Pay a fixed payment amount on invoice due date.
• Pay a fixed payment amount on selected day.

Payments taken by a Customer Service Representative either in person or by telephone will not show up immediately in Invoice Cloud as a payment. The balance due on the account will reflect on the next business day. 

If a scheduled payment or AutoPay date falls on a weekend, the payment will still process. However, if the payment method is an electronic check (ACH), it may not show up on the customer’s bank account as a pending payment until Monday morning. If a credit or debit card is used, payment will be authorized in real time.

Yes, Google Chrome is recommended.

Yes. The customer receives an email confirming they are enrolled in paperless billing.

A sound in violation is determined to be excessive noise (disturbs the peace or injurious to health, or interferes with enjoyment of home, work, entertainment) when the sound is plainly audible (clearly heard or understood) to a person of normal hearing when distances and/or times specified are not met.

· On private property, measured at the property boundary of the noise source or at any point within any other property affected by the noise

· On multi-unit property, measured from common areas within or outside the structure or from other dwelling units within a structure

· On public property or sidewalks, measured at least 100 feet from the noise source

· Residential area - Daytime: 65 dBA   (Nighttime: 55 dBA)

· Commercial area - Daytime: 67 dBA   (Nighttime: 62 dBA)

· Industrial area - Daytime: 75 dBA   (Nighttime: 75 dBA)

· Daytime Weekday Hours - 7:00am to 10:00pm

· Daytime Weekend Hours - 9:00am to 11:00pm (includes City Scheduled Holidays)

Þ Construction noise hours - start at 7:00am weekdays and Saturday, 9:00am on Sundays

Þ Construction noise hours - start at 6:00am during Summer (June 20-Sept. 22) M-F & Sat, 9:00am on Sundays

There are 14 exemptions from the noise ordinance which includes, but not limited to, trains, HVAC equipment, school activities, athletic events, lawn care equipment during daytime hours, construction work during approved hours, church bells, parades, and fireworks.

Maryland passed legislation in 2025 called the "Maryland Tenant Mold Protection Act."  The City would recommend working with legal counsel to understand your rights under this law.  To view the law, visit this link - https://mgaleg.maryland.gov/2025RS/Chapters_noln/CH_539_sb0856e.pdf

The City of Hagerstown does NOT inspect for mold.  If you believe you have mold in your residence, please contact a mold inspection company.

The Washington County Health Department does NOT inspect for mold.  If you believe you have mold in your residence, please contact a mold inspection company.

Maryland Department of Environment does NOT inspector for mold.  There is limited mold information on MDE's website, visit - https://mde.maryland.gov/publichealth/pages/indoorairquality.aspx

The EPA does NOT inspect for mold.  EPA does provide a brief guide to mold, moisture in your home.  This information can be viewed on this website - https://www.epa.gov/mold/brief-guide-mold-moisture-and-your-home