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http://md-hagerstown2.civicplus.com/forms.aspx?FID=120 Fire Report Request Form
It is not uncommon for the software to recommend more units from the onset of the incident. This is a significant benefit to the public in that it gets additional resources to the scene quicker. It also benefits the fire service to improve the safety of the responder's by having more available people earlier in an incident.
Meritus Medical Center regularly schedules seat installations by appointment.