Parking tickets may be paid at our Customer Service Center located at 32 N. Potomac St. this location offers designated parking for walk in service, a drive thru and a drop box. You may also pay online.

Monthly parking passes for the decks and parking lots may be purchased at our Customer Service Center located at 32 N. Potomac St. this location offers designated parking for walk-in service.

If your vehicle has been immobilized it is because you have at least THREE or more outstanding parking tickets and the third ticket has now gone over 30 days past due. To have the boot removed you must pay ALL of your outstanding fines plus a $100.00 boot fee. Payments are made at our Customer Service Center located at 32 N. Potomac St. 8AM to 4PM.

Once full payment has been received and the parking office is notified by the cashiers, an enforcement officer will be dispatched to remove the boot from your vehicle.

First, pay all outstanding parking fines, including the $100 vehicle boot fee if applicable, then a release form will be sent from the city notifying MVA of the payment.