FAQs • Hagerstown, MD • CivicEngage

What do I do if there is a boot on my car?: If your vehicle has been immobilized it is because you have at least THREE or more outstanding parking tickets and the third ticket has now gone over 30 days past due. To have the boot removed you must pay ALL of your outstanding fines plus a $100.00 boot fee. Payments are accepted at the Billing Department at City Hall, Monday through Friday between the hours of 8:00 am and 4:30 pm. When full payment has been received and the parking office is notified by the cashiers, an enforcement officer will be dispatched to remove the boot from your vehicle.

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Public Works - Parking Division

1. How do I pay for a parking ticket?: Parking tickets may be paid at:
City Hall
Billing Department
1 E. Franklin St.
You may also make a payment at our after-hours drop box located on Potomac Street in front of City Hall. Payments can also be made online.

2. How do I purchase a monthly parking pass?: Monthly parking passes for the decks and parking lots may be purchased at City Hall at the first floor Billing Department.

3. What do I do if there is a boot on my car?: If your vehicle has been immobilized it is because you have at least THREE or more outstanding parking tickets and the third ticket has now gone over 30 days past due. To have the boot removed you must pay ALL of your outstanding fines plus a $100.00 boot fee. Payments are accepted at the Billing Department at City Hall, Monday through Friday between the hours of 8:00 am and 4:30 pm. When full payment has been received and the parking office is notified by the cashiers, an enforcement officer will be dispatched to remove the boot from your vehicle.

4. What do I do when I get a notice from the Maryland Motor Vehicle Administaration (MVA) that my registration has been flagged?: First, pay all outstanding parking fines, including the $100 vehicle boot fee if applicable, then a release form will be sent from the city notifying MVA of the payment.