FAQs • Hagerstown, MD • CivicEngage

Who do I contact when I think a traffic signal is not operating properly?: Contact Erik Kline at 301-739-8577 x 177, or email at: traffic@hagerstownmd.org. Mr. Kline and his staff will investigate and repair if necessary. Timming change requests will be forwarded to the Traffic Engineer with the Parks & Engineering Department for possible implementation. Please be specific when filling out the request, especially as to what time of day you are traveling through this intersection.

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Public Works - Traffic Division

1. How can I apply for a reserved handicap parking space?: You must first obtain and submit an application for a reserved handicap space to the Maryland Motor Vehicle Administration. MVA will contact your doctor to verify your medical condition, and will then complete an investigation to determine whether or not a reserved space is warranted. If MVA feels that your request has merit, they will notify you, the State Highway Administration, and the City that they have approved the request; the City will then install the required handicap parking sign. To begin the process, please call the MVA office in Glen Burnie, MD at (410) 768-7646, or refer to the website: http://www.mva.maryland.gov/About-MVA/DISABILITIES/default.htm submit an application

2. Who do I contact when I think a traffic signal is not operating properly?: Contact Erik Kline at 301-739-8577 x 177, or email at: traffic@hagerstownmd.org. Mr. Kline and his staff will investigate and repair if necessary. Timming change requests will be forwarded to the Traffic Engineer with the Parks & Engineering Department for possible implementation. Please be specific when filling out the request, especially as to what time of day you are traveling through this intersection.

3. Who do I contact when I want to report a malfunctioning traffic signal that is not within city limits?: If a signal is on flash or completely out please call 911!
For State intersections please contact: State Highways: 301-791-4790
for County intersections contact: County Highways: 240-313-2720, you may also call Erik Kline at 301-739-8577 x. 177 or email traffic@hagerstownmd.org and we will forward your report to the appropriate agency.