Frequently Asked Questions - CivicPlus.CMS.FAQ

Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Parks & Recreation

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  • Beginning on the 1st business day of January, we start accepting reservations for use of our facilities. Pavilion reservations are accepted for City Park, Fairgrounds Park, Hager Park, Pangborn Park and Wheaton Park. For rental reservations, call the Parks & Recreation office at (301) 739-8577, extension 169. Additional information can be found on the City's Facility Rental Overview.

    Parks & Recreation
  • Download the application to request rental of the Fit Room at Fairgrounds Park, 532 N. Cannon Ave. for your private party or business function. Return completed pages of the application to the City of Hagerstown Parks & Recreation division, 351 N. Cleveland Ave. The cost is $50/hour with a 4 hour minimum, plus a $25 admin fee, and a $75 COVID cleaning fee. For more information, or to check availability of the Fit Room, call: 301-739-8577 x 170. Please keep in mind: a key pick-up date will need to scheduled the week prior to your rental, and a key drop-off following your Fit Room Rental. 

    Parks & Recreation
  • To view listings of indoor and outdoor recreation programs, visit: www.hagerstownmd.org/recreationprograms

    You may enroll and pay online by clicking through the registration links. Your first time enrolling in a City of Hagerstown Parks & Recreation program, you will need to create a customer account first, by submitting requested customer information, before enrolling in the program. For enrollment assistance over the phone, call our Parks & Recreation staff: (301)739-8577 x 170. 

    Parks & Recreation
  • All park pavilions available for rent have electric service and a grill; the distance to restrooms and/or parking depends upon the particular park and pavilion in question. You can view maps showing the amenities available at each park through the Park List link below; for more information, contact the Parks & Recreation office at (301) 739-8577, extension 169.
    Parks & Recreation
  • Pavilions can be rented, however, we do not accept reservations for specific areas such as the rock springs, fountains, gardens, etc.
    Parks & Recreation
  • Dogs are permitted in all City parks provided they abide by the Washington County Animal Control Ordinance, are kept on a 6-foot leash, and follow the posted rules. Dogs are not permitted in children’s play areas and pavilions occupied by others. For more information, see
    Parks & Recreation
  • The City does not issue refunds, credits, or transfers due to inclement weather. All requests for refunds and/or changes must be submitted in writing to the Parks & Recreation office at least (30) thirty days before the date the Pavilion or Band Shell is rented to receive a refund of the total amount paid. If the request is received less than (30) thirty days, renter forfeits the entire amount paid.

    Parks & Recreation

Contact

  1. City of Hagerstown, City Hall
    1 E. Franklin St.
    Hagerstown, MD 21740
    301-739-8577

Office Hours

  1. Monday - Friday
    Customer Service: 8:00 AM -4:00 PM
    Permits: 8:00 AM -4:00 PM
    (Tuesday 8:00 AM - 3:00 PM)
    All Other Offices: 8:00 AM - 4:00 PM

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