Customer Service Survey

The Planning and Code Administration Department is responsible for administering codes which were adopted by the Mayor and City Council to protect the quality of life and safety of our residents, businesses, and property owners. Our department processes, reviews and inspects all commercial and residential construction, rental housing, and vacant structures and ensures compliance with City property maintenance codes and ordinances.  Our team is committed to delivering exceptional customer service, and we strive to achieve a good working relationship with our residents and businesses.  Your feedback will help us gauge how well we are fulfilling our goals and your goals for successful interaction with our department.  In addition, we are interested in hearing your ideas for ways we might do an even better job of serving you.  We invite you to complete a short survey at the links below or print a copy and return the survey to our office in areas that pertain to your interactions with our department.

Front Office Survey - Online -
                                    Print a copy and return to our department
Plan Review - Online -
                         Print a copy and return to our department 
Inspections - Online -
                        Print a copy and return to our department 
Your comments are greatly appreciated and will be read by every member of our team.  While the surveys are anonymous and your name will not be known to the City, please know that your responses will be part of the public record. 

Thank you!

Your Planning and Code Administration Team