Refund Policy for Pavilion Rentals
All reservations are rain or shine; the City does not issue refunds due to inclement weather.

All requests for refunds and/or changes must be submitted in writing to the Parks & Recreation office at 351 N. Cleveland Ave, Hagerstown, MD 21740. Requests received by the Parks & Recreation office ten (10) business days or more before the date the facility is reserved will receive a fifty percent (50%) refund of the total paid in the form of a credit which can be used for future City Parks & Recreation events or facility reservations. No cash, check, or credit card refunds will be issued. After ten (10) days, renter forfeits the entire amount paid.

If you need to change the date or location of your pavilion rental, please contact our office. The request must be received by the City ten (10) business days or more before the original reservation date. No date or location change requests will be accepted by the City LESS THAN ten (10) business days before the original reservation date.

Show All Answers

1. How can I reserve a pavilion or playing field at one of the parks?
2. How do I request to rent the indoor Fit Room at Fairgrounds Park?
3. How do I sign up for a recreation program?
4. How can I tell whether or not a particular park pavilion has electric service, a BBQ grill, nearby restrooms, or nearby parking?
5. How much does it cost to get married in the park?
6. Are dogs allowed in the parks?
7. Refund Policy for all(non-pavillion) Facility Rentals
8. Refund Policy for Pavilion Rentals