Utilities 

425 East Baltimore St.
Hagerstown, MD 21740


Phone: for ALL billing and account related
inquiries: 301-790-4160

Phone: for Electric, Water, and Wastewater service inquiries and emergencies, see respective page for contact numbers.

Staff
Name Title Email Phone
Hausrath, Nancy Water Operations Manager
Spiker, Michael Director of Utilities

Light Department 
Directions

425 East Baltimore St.
Hagerstown, MD 21740

(301) 790-4160 (Billing)

(301) 790-2600 (Outages)

(301) 739-7958


Hours of Operation
Monday - Friday
7:00 a.m. – 4:30 p.m.
Staff
Name Title Email Phone
Bachtell, Jason Staff Engineer (301) 790-2600
Fridinger, Nathan Electric Operations Manager (301) 790-2600

Laboratories 

Hagerstown, MD 21740

Hagerstown, MD 21740

(301) 739-8577


Hours of Operation
Monday - Friday
7:00 a.m. – 4:30 p.m.
Staff
Name Title Email Phone
Horst, Mike Chief of Laboratory Testing (301) 739-8577

Light Division 

425 East Baltimore St.
Hagerstown, MD 21740

(301) 790-2600

(301) 739-7958


Staff
Name Title Email Phone
Bachtell, Jason Staff Engineer (301) 790-2600
Fridinger, Nathan Electric Operations Manager (301) 790-2600

Water & Wastewater Engineering 
Directions

51 W. Memorial Blvd.
Hagerstown, MD 21740

301-739-8577, Ext. 690

301-790-3207 (After Hours)

301-733-7482


Hours of Operation
Monday - Friday
7:00am - 3:00 pm
Staff
Name Title Email Phone
Hopkins, Brian Project Engineer (Water / Wastewater) (301) 739-8577 ext. 650
Norman, Ed Engineer (Water / Wastewater) (301) 739-8577 ext. 650
Ridenour, Kimberly Insp. & Drafting Supervisor (Water / Wastewater) (301) 739-8577 ext. 650

Wastewater Division 

1 Clean Water Circle
Hagerstown, MD 21740

(301) 739-8577 Ext. 650

(301) 790-3205 (After Hours)


Hours of Operation
Monday - Friday
8:00 a.m. - 4:30 p.m.
Staff
Name Title Email Phone
Moss, Joe Wastewater Division Manager (301) 739-8577 ext. 650
Gebbia, Bob Laboratory Operator (301) 739-8577



Calls at the City of Hagerstown may be recorded for training or quality control purposes.