Service Areas & Capacity
The main supplier of water to the City of Hagerstown is the R.C Willson Water Plant, located in Williamsport Maryland. The Willson plant is capable of producing 20 million gallons per day (mgd) and provides drinking water to the cities of Hagerstown, Williamsport, Smithsburg, and surrounding areas, serving more than 89,000 customers daily.
Normal water averages 11 mgd, with the peak demand of water averaging 13 mgd. The highest water demand is typically during the summer months. The Willson Water Plant pumps over 4 billion gallons of water a year. The production department also services and maintains five tanks and four pump stations throughout the city and county.